Flexible online delivery
The course has been designed by experts who know what it takes to get that airport job. This course is done online at a time and place that suits you.
Interactive Lessons - Learn by Doing
This is not some course where all you'll do is read boring stuff online. You'll be using our award winning online check in simulator to complete loads of different customer check-ins
Industry recognised certificate
This qualification is delivered by some the leading aviation training colleges in the UK. It is internationally recognised by the SQA and leading airline ground handling agents.
Designed to give you an unfair advantage
Imagine knowing how do complete every possible type of check-in, issue boarding cards, deal with unusual customer services issues BEFORE you even go for the interview.
Fact: This course will give you an advantage when trying to get an airport check-in job.Get started today for FREE
The Diploma in International Airport Operations actively helped students to gain employment with a major global ground handling company at Leeds Bradford Airport. They went along to the interview knowing how to complete a variety of check-in types. That is a massive advantage during the competitive selection processPhilip Firth, Director of the Aviation Academy at Leeds Bradford Airport
Internationally recognised qualification
Select Seats Manually
Apply excess baggage charges
Creating a group
Processing no records
Adding a bag
Lost boarding cards
Arranging a meet and assist
Using the list
Final check-in before the boarding
Abbreviations used at the airport
Uniform and grooming standards
Behind the scenes at airport ground handling company
Dealing with special passengers
Lost boarding cards
Changing seats and dealing with conflict
Checking in elderly passengers
Working with lists (this is an essential part of the jobl)
Checking in a dog (and his owner) - yep you heard right :-)
A final check-in
Customer service, managing conflict and uniform standards handbook
Airport Recruitment Manual
Tickets,boarding passes and bag tags for all sessions
Forms and boarding calls
Frequently Asked Questions
OK, WE KNOW THAT YOU STILL PROBABLY HAVE SOME QUESTIONS FOR US. TAKE A LOOK AT THE LIST BELOW AND IF YOU'RE STILL UNSURE OF SOMETHING PLEASE CONTACT US VIA THE ABOUT US PAGE AND WE'D BE HAPPY TO HELP
Is my money safe?
100% Yes. We are a UK based company with 10 years experience developing online courses. We are also the only government approved company offering this type of airport check-in training. If you'd like to find out more about us click here
Do you offer refunds?
Yes. If you are not happy after completing the first 2 sessions we'll happily refund your money in full, with a smile, no questions asked.
How long does the course take?
The course is designed to be completed in 4 weeks however some people may complete it slightly quicker and others may take a bit longer. It's up to you, but remember the course is designed to get you into an airport job as quickly as possible.
Who is the course for?
Anyone who wants to get a job at airport check-in. If you have a computer then you can do the course at a time and place that suits you.
I liked how realistic the course was and I found it really enjoyable and lots of fun. What I really enjoyed was that you get to do everything a Passenger Service Agent does- I got to select seats, check-in bags, produce boarding passes and baggage tags- all on your own PC!Erin Keegan-Passenger Service Agent with a major ground handling company at Glasgow Airport
Start checking in passengers today
Hi, my name is Erin and I am a Passenger Service Agent with a major ground handling company at Glasgow Airport. I love my job as I work with Emirates and Virgin Atlantic among others and every day brings something new!
I’ve always known that I wanted to work at an airport but I knew it would be difficult. After doing some research on the Internet, I discovered that 75% of those who apply to work for an airline are unsuccessful. So, how could I be one of the lucky 25%?
I looked on the Internet for a course that would teach me about working at an airport and this was when I discovered the Diploma in International Airport Operations. This is an online course that lets you check-in and board passengers just like you would at the airport.
What really appealed was that the course was written by those who worked in the aviation industry, so you really do get an insider’s view and lots of industry secrets are revealed!
I liked how realistic the course was and I found it really enjoyable and lots of fun. What I really enjoyed was that you get to do everything a Passenger Service Agent does- I got to select seats, check-in bags, produce boarding passes and baggage tags- all on your own PC!
I know that thousands of college students have used the Diploma in International Airport Operations to improve their job success- so I decided to join them!
The course also comes with loads of additional support material that taught me literally everything you need to know about working at an airport! You are also given a conflict management handbook to help you deal with those difficult situations you find yourself in at the airport, and take it from me- there are many!
You are also given a recruitment manual which was great as it helped me see where I was going wrong and also gave me great tips to use at interview.
I was given loads of support throughout the course and even after the course, I called Pauline a few times and she gave me loads of recruitment advice.
At the end of the course you get a certificate which is great as you can take it to interviews and show airlines you are serious about getting a job with them. I also liked the fact that I was getting a recognised qualification.
Overall, the Diploma in International Airport Operations gave me a lot of confidence and I felt comfortable walking into an airline interview. I must have been very comfortable as I was offered the job!
In fact, I remember when I was doing my training, we were put on a check-in system and I felt I could do a check-in right there and then as it was so similar to the Diploma!
Would I recommend the Diploma in International Airport Operations? Absolutely- it’s helped me get my dream job so I’m sure it will also help you…
Let's hear what the experts have to say
"I knew that a lot of our students want get a job at the airport but at the same time realised that up to 75% of those who apply for an airport job are unsuccessful. I needed a way to give my students a competitive advantage when applying for an airport job.
The Diploma in International Airport Operations allows the students to check in passengers in the same way they would if they were working at the airport.
The Diploma in International Airport Operations adds to our students’ learning experience, giving them an additional level of expertise and allowing them to enter the airline industry fully prepared
All of the training is set in the real world
I really like the fact that students learn by doing and the students really love it
Last year 12 of our students got jobs at Edinburgh airport; I simply don’t believe this would have happened without The Diploma in International Airport Operations
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