Ok, so Norwegian Airways are currently recruiting for cabin crew, so I thought I would write you a blog telling you all about their application process.
An hour after I applied I got an email inviting me to the next stage of application process
You see, it wouldn’t be right if I was offering you up advice if I hadn’t gone through the process myself would it?
So in this post I’m going to cover
- Norwegian Cabin Crew Minimum Requirements
- The perfect Norwegian Cabin Crew Covering Letter and CV
- A Reality Check
- Norwegian Cabin Crew Online Tests
Now, for those of you who don’t know me, my name is Pauline Park and my passion is helping people like you become cabin crew. I have extensive experience as I have been teaching Travel and Tourism for 23 years now and, in this time, I have helped 1000’s of students get their dream jobs in the travel industry.
And, now I would like to help YOU.
As I’ve been teaching for such a long time, I’m (ahem) pretty old!
So, I applied for a job as cabin crew with Norwegian Airways using one of my alter -egos called Stephanie and I would like to share our experience with you.
So, what’s involved?
To be honest, there really isn’t that much to the application process.
Does this mean it’s easy?
No, not at all and after I’ve told you what’s involved, I’ll explain why it’s not as easy as it may appear.
So, what do you need to do?
Norwegian Cabin Crew Minimum Requirements
Well, first up, you simply enter your personal details:
Please note that if you answer no to any of these questions, your application will not be taken any further.
However, please DO NOT be tempted to lie as all of these requirements WILL BE CHECKED before you are offered employment.
Norwegian are also quite unusual in that a swim test forms part of their assessment, so if your swimming is not the best, make sure you get loads of practice in!
With these questions, you have to be able to answer yes to the first two questions. They will then expect you to have a professional working or native/ bilingual proficiency in English and you can have NO visible tattoos or piercings whilst in uniform.
You also have to answer these questions above as well and then it’s time to upload some documents.
The perfect Norwegian Cabin Crew Covering Letter and CV
These are a covering letter and your CV.
This is simple stuff isn’t it?
Well, it seems so but think about this.
Norwegian gets 1000s of people applying to become cabin crew with them every month.
And, every month 95% of them rejected!
Yip, for every 100 people applying to become cabin crew with Norwegian, 95 will be rejected.
Not great odds I’m sure you’ll agree.
And here’s the thing…
The vast, vast majority of people will be rejected at the application stage.
In fact over 80% of people will be rejected at this stage.
So, for every 100 people applying, only 20 will get through this stage.
Why is this when it seems so incredibly simple?
Well, let me explain…
I have written many a blog about CV’s and you can access them here, but all I will say is that once you have uploaded your CV and your covering letter there’s not much more to this application process.
So, they are deciding to invite you on to the next stage of the application process based ONLY on your CV and your covering letter.
So, they have GOT TO BE GOOD
In fact, I’d go one step further and say they have to be FANTASTIC!
You really can’t afford to get this stage wrong, because if you do, that’s it for you and you will have to wait another 6 months before you can even try again!
So, don’t upload a bog-standard CV and covering letter- this simply isn’t good enough.
95% of applicants who apply to become Norwegian Airways cabin crew are rejected.
And, the MOST COMMON REASON IS THEIR CV AND COVERING LETTER IS RUBBISH!
I see this all of the time and it drives me mad!
Really good candidates with amazing work experience and who would make really good cabin crew, but are let down by using a terrible CV and covering letter.
It’s simply not enough to use a CV and covering letter you wrote in school or college.
Your CV and covering letter has to be absolutely tailored to the job.
And, if it’s not?
Then it will be rejected
Simple as that!
I run a FREE Facebook group called the Departure Lounge (and if you’re not in there you’d be mad not to join, as there are loads of current cabin crew in there who would love to help with your cabin crew journey) and some of the posts in there make me laugh (or scream depending on my mood!)
There are SO MANY posts in there asking what colour scarf to wear to the assessment day or if their shoes are too pointy, of if they should wear red or pink lipstick on the day?
Reality check here guys!
A Reality Check
The simple fact is that if your CV, covering letter are no good, you won’t even make it to the assessment day so all of your worries about lipstick or shoes or make-up are completely pointless!
Focus on what’s important and here, the most important thing is your CV and covering letter.
So, as I said, I have written a lot about CV’s and covering letters and I recommend you check it all out, but if there was only ONE piece of advice I could give you, it would be to make sure your CV and covering letter is stuffed full of keywords.
What are keywords?
Simple- they are the skills and characteristics that Norwegain Airways are looking for.
And, do you know what’s so amazing about keywords?
Norwegian Airways actually GIVE THEM TO YOU!
Yep, Norwegain Airways actually tell you their keywords.
Isn’t that incredibly kind of them?
Yes, indeed it is!
So, where are these keywords?
Well, they are found in the job specification.
Now, because I am a nice person and I’ve made it my mission in life to help people like you become cabin crew, I’ll send you a specially written CV as well as a guide about fitting in keywords, just sign up below.
So, anyway, we uploaded Stephanie’s CV and covering letter
An hour later Stephanie received this email from Norwegian…
Woo hoo- Stephanie had got through the first stage of the application process and was on her way to completing Norwegian’s online tests.
Remember, this is the stage of the application process that THE VAST MAJORITY OF CANDIDATES FAIL AT.
So, this is the stage you MUST FOCUS ON.
Don’t let yourself become distracted with lipstick colours, skirt length and shoe height.
FOCUS ONLY ON YOUR CV and COVERING LETTER.
Because if you don’t get that correct, it’s game over!
The reality is that if you get through the first stage of the application process, you’ve actually got a much higher chance of becoming cabin crew.
The numbers get smaller and smaller as you move through the process, so conversely your chances of becoming cabin crew become higher and higher!
Research has shown that over 80% of applicants will not move on beyond the CV stage.
So, if 1,000 people apply, only 200 will move on to the testing stage.
Approximately 100 will then be invited to an Assessment Day.
And approximately 20 of them will be offered a position as cabin crew.
So, if you’re any good at arithmetic, you’ll quickly realise that 800 people (out of 1,000!) will FAIL at the application stage.
Yep, that’s 80% of applications will not even make it past this stage.
AND ALL BECAUSE THEIR CV IS RUBBISH!
So, this gives you an amazing opportunity!
Well because you now know the importance of having a brilliant cabin crew CV.
I’ve also given you all the keywords Norwegian Airways are looking for.
So, you’ve no excuse now!
Go and get working on that AMAZING Norwegian Airways CV and covering letter.
Ok, so Stephanie has just been invited to take part in Norwegian’s online tests, so let’s have a look at what’s involved.
Norwegian Cabin Crew Online Tests
There are two tests involved. The first is a psychometric test that tries to work out if you will be a good “fit” for Norwegian Airways.
The second test checks your understanding of written English.
So, every screen has three different statements. You have 6 points to allocate and you need to decide where to allocate them.
So, if you really agree with a statement, then you may allocate all 6 points.
Or, if you agree with all three statements then you would allocate 2 points to each option.
Please don’t try and second guess the airline here and give answers that they “want” to hear.
If you are not being true to yourself, then ultimately, are you making the correct career choice?
So, ultimately, please just give your most honest answers.
When I did it, sometimes I knew what they were looking for (like a good team player) but a lot of the time I didn’t, so my advice is just to be as honest as you can.
People say you can’t practice psychometric tests and to an extent you can’t.
However, an acronym known as OCEAN is often used by airlines when it comes to these tests.
These are often known as the “Big 5” personality traits and they stand for openness, conscientiousness, extraversion, agreeableness and neuroticism.
Airlines will generally look for a high degree of openness, conscientiousness, extraversion and agreeableness and a low degree of neuroticism so this is what you should be looking for if you do try online psychometric testing.
Anyway, there are 48 screens so it does take considerable time.
Good news though- it is not timed at all, so please take your time and give each statement a lot of thought when allocating points.
Once you have answered these statements, you will be asked to take part in the next test.
Now things get a bit more stressful here as this test is timed!
There are 42 questions in total, and you only have 12 minutes to complete the test.
You WON’T manage to answer all 42 questions in this time. I managed 30 and I was going pretty fast as I have done these tests before, so if you get half of them done then you’ll be doing well!
So, how does it work?
Let’s have a look?
We then click on the arrow to move on to the next question.
So, you can see why you could never answer 42 questions in 12 minutes!
Anyway, hope this blog helps you and please don’t forget to download your FREE CV that I know will impress Norwegian