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Emirates Cabin Crew – this is a true story

Hello

Today I’d like to tell you a story. It’s a story about Luisa. Luisa is 23 years old and grew up in the Argentinian city of Buenos Aires.

Ever since she’s been a small girl, Luisa has dreamed of being cabin crew. She would watch in wonder as planes flew overhead and dream of the day she could take to the skies. When she was 7 years old, she flew for the very first time and when she met the friendly flight attendants on-board, she knew this was the job for her.

Luisa is from Buenos Aires in Argentina

 

Luisa’s cousin, Valentina, also dreamed of becoming a flight attendant and, when she become 21, she applied to become cabin crew with Aerolineas. She was turned down at her first attempt, but being very determined, she worked incredibly hard on her application and at last, she was successful!

She flew with Aerolineas for a couple of years and then decided to apply for Emirates. She was successful and headed off to start her new life in Dubai.

Valentina attended the Emirates Aviation College in Dubai

 

Luisa loved it when her older cousin came home to visit and would sit rapt as Valentina regaled them all with tales of walking on the Great Wall of China, shopping in Fifth Avenue in New York or snorkelling at the Great Barrier Reef. And, as for the photos! Oh my, they were amazing! Luisa knew, without a shadow of a doubt, that this was the life for her.

So, she decided she would apply for cabin crew with Emirates as well. But, she encountered a problem as Emirates were not recruiting at the time! No worries, she knew from Valentina that it was important to get a lot of customer service experience, so she would focus on that until the day came when Emirates started recruiting again.

And, so the day came when Emirates re-opened their cabin crew recruitment and Luisa knew her time had come. She applied online and waited. And waited. And waited. She read blogs and joined Facebook groups to try and work out why she hadn’t had a response.

She reached out to Valentina who told her there were technical problems with the recruitment process and it looked like Emirates would return to open days.

So, she waited. And she waited. And waited some more.

Then the day came when Emirates announced that they were going to hold an open day in Buenos Aires. This was it- her very big chance! She rushed off to buy a new suit, some new shoes and the all-important red lipstick.

Luisa bought a whole new outfit including these shoes

 

She had a CV she had written in school, so she knew she had that covered.

So, she booked herself an appointment with a local photographer and got her formal and casual photos done. My goodness, this was costing her a lot of money, but surely it would be worth it to get the chance to wear the famous red hat?

Imagine her horror when that evening, Luisa got a message from her friend, Sofia- who had planned to attend the Emirates open day with Luisa- to say the open day had been cancelled.

Surely not? With a sinking feeling, Luisa logged on to Emirates website and sure enough, where just the day before the open day for Buenos Aires was listed, was now a total blank. This was a nightmare!

But Luisa, was not anything if not determined. She looked at all the open days that were still available and one caught her eye- Madrid. Luisa knew she could get a flight from Buenos Aires to Madrid so decided to go for it.

Surely Emirates couldn’t help but be impressed that she had flown across the world to attend an open day? Seeing someone this committed had to work in her favour right?

So, she went on to the Aerolineas website to book her flights. Unfortunately, the open day was only 4 days away, so the flights were very, very expensive. She had some savings, so she decided to go for it. After all, Luisa was convinced no-one else would do such a journey, so this had to put her at the front of the queue. Right?

Luisa quickly realised, from reading cabin crew blogs, that the assessment day was often the day after the open day and the final interview the day after this. So, she was going to have to stay for at least 4 nights in Madrid. My, this was all starting to add up, but It was all going to be worth it right?

Luisa was going to need to spend 4 nights in Madrid

 

So, off Luisa headed to Europe. She had never left the Americas before, so it was a big adventure, but nothing ventured, nothing gained right?

The following morning, Luisa made her way towards the hotel where the open day was being help (thanks Google maps!). It was due to start at 9am, but she couldn’t sleep for excitement, so she arrived at 7am. She was pretty sure she’d be the first one there, but no, there were hundreds of people there already. All of them dressed in a navy suit, a white blouse, hair in a bun, wearing the all-important red lipstick.

The exact same as Luisa in fact!

She started to feel worried. This wasn’t going to be as easy as she thought it was.

She joined the very long queue and two hours later was in front of a recruiter.

The time she had spent queuing had made her increasingly nervous and she felt her legs shaking as she took a seat in front of the recruiter.

The recruiter asked for Luisa’s CV and then asked her why she wanted to fly with Emirates.

 

Oh no, Luisa had not been prepared for this question.

She mumbled something about them being a brilliant airline and waited for the next question.

It didn’t come.

The recruiter simply thanked her for coming and told her results would be posted in next two hours.

Luisa simply couldn’t believe it.

This was it?

No-one has asked her how she got here, what job she currently held, and she hadn’t had an opportunity to tell them that she had flown all the way from Argentina to be here.

Luisa did not even get the chance to say she’d come all the way from Argentina

 

She felt sick to the stomach as she left the room and prepared to wait.

However, when she thought over it all, it hadn’t gone too badly.

After all, she knew she looked well-groomed, her teacher in school had told her her CV was good and ok, she had made a bit of a mess of the question, but that wouldn’t matter would it?

The two- hours felt interminable as she waited for the result, but then the moment came when the recruiter came and posted a list of those who had been invited to attend the assessment day.

Luisa waited until the crowd had dispersed before approaching the list. Her heart was hammering in her chest as she scanned the list desperately for her name. It wasn’t there- she had failed to get through.

She had flown all this way to spend less than one minute in front of a recruiter.

And she wasn’t due to fly home for another 2 days.

Luisa spent the next two days wandering morosely around Madrid, taking in nothing as she despaired over her situation.

She flew back to Buenos Aires the following day, feeling deeply saddened and several thousand dollars poorer.

Luisa had literally wasted thousands of dollars

 

Had it been worth it?

Not at all.

And, do you know the saddest part of Luisa’s story?

It’s actually a true story and Luisa did fly over to Madrid from Argentina to attend an Emirates Open Day.

Luisa reached out to me after discovering my blogs last week and asked for help.

I was so saddened by her story and asked if I could share it with others and Luisa was happy to let me do this.

Why do I want to share Luisa’s story?

Simple, really.

I don’t want ANYONE else to make the same mistakes that Luisa made.

You see, here’s the thing. Emirates simply DON’T CARE that you have travelled many, many miles to see them.

They are only interested in TWO things.

ONE- that you look the part.

It is vital that you look the part

 

SECONDLY, and far more importantly, that you can do the job and the way they decide this is by looking at your CV and noting down your answers to any questions that they ask you.

Now, I want to give you a bit of a reality check here.

#realitycheck

It’s easy to book flights and hotel accommodation. It’s fun to go shopping for a new suit and shoes. It’s enjoyable to spend hours in front of the mirror checking out different colours of red lipstick.

It’s exciting to have your friends round and practice putting your hair-up for the big day.

But, and here’s the reality check for you.

Doing these things will NOT get you the job.

Remember, Emirates have a HUGE pool of candidates to choose from.

In fact, over 97% of those who apply to become cabin crew with them will ever be successful.

So, of those 1,000 people who attend an open day, only 150 will be invited to an assessment day and only 30 will be offered a job.

Those other 970 will be rejected!

And, here’s the thing!

I know why those 30 will be successful.

And you probably won’t like the answer but here it comes!

The thing that makes these 30 stand-out from the others is simply

HARD WORK

Yep, that’s the secret.

They know that there is more to getting this job then shopping for shoes or trying on red lipstick.

They know that the secret of success is working on their CV, practising for the group activities, preparing SAR answers for the competency -based questions they know they will be asked at the final interview, or improving their video skills in preparation for their Skype interviews.

They know that competition to become cabin crew with Emirates is fierce and they know that they have to put the work in to ensure success.

They’re prepared to put the work in.

Are you?

Speak soon

Pauline x

Pauline leads an Emirates training session in Glasgow
Pauline Park

 

 

 

 

 

 

PS- wondering what happened to Luisa?

Well, she decided to become a member of New2Crew Academy. We have been working hard on her new CV, she’s stuffed it full of Emirates keywords and it’s looking good. She’s spent ages in our Emirates Executive Lounge learning all about the airline so next time she’s asked about why she wants to work for Emirates she’s got a sure-fire answer at the ready!
In short, Luisa is now putting in the work she should have done the first time round and next time, we’re determined to give Luisa the happy ending she so surely now deserves.

 

 

Written by Pauline Park · Categorized: Advice, Emirates, Emirates Cabin Crew · Tagged: Aviation, Become Cabin Crew, Cabin Crew Recruitment, Emirates, Emirates Aviation, Emirates Cabin Crew, Flight Attendant, The Emirates Group

British Airways Jobs – Cabin Crew

Ok, so British Airways are currently recruiting for cabin crew, so I thought I would write you a blog telling you all about their application process. I completed the online application and was invited to THE NEXT STAGE OF THE SELECTION PROCESS JUST ONE HOUR LATER
In this blog I’m going to cover

  • British Airways Video questions
  • British Airways Qualifying questions
  • A perfect British Airways CV
  • Using British Airways Keywords
  • Why People Fail at the British Airways CV Stage
British Airways Jobs
British Airways are recruiting at the moment

Now, for those of you who don’t know me, my name is Pauline Park and my passion is helping people like you become cabin crew. I have extensive experience as I have been teaching Travel and Tourism for 23 years now and, in this time, I have helped 1000’s of students get their dream jobs (including British Airways Jobs in the travel industry.

And, now I would like to help YOU.

As I’ve been teaching for such a long time, I’m (ahem) pretty old!

I’m Pauline Park and I’ve helped 1000’s of people get cabin crew jobs

So, I applied for a job as cabin crew with British Airways using one of my alter-egos called Stephanie and I would like to share our experience with you. Oh, and just so you know, here is the email I got just one hour later inviting me to the online assessment

Within an hour of submitting an application I was invited to the online assessment

British Airways Video questions

So, first up you have to watch a series of 10 videos and then you are asked a multiple choice question after each one.

This isn’t actually part of the application process but it’s been added in there to make you more aware of what the job of cabin crew actually entails.

So, for example, you are shown a video of someone having to get up at 3am to get ready for work and you’re then asked how you would cope with this.

You’ll be asked about how you will cope with early rises

Or, you see someone realising that they can’t go to their friend’s wedding as they are on duty and again, you are asked how you would deal with this.

So, in effect, what they are doing is giving you a range of typical scenarios to help you decide whether the job is really for you or not.

And, it’s not a bad idea as the reality is that the job is not for everyone and these videos highlight a lot of the more challenging aspects of being cabin crew, like the early starts, missing out on important engagements, having to deal with difficult passengers, having to sit yearly exams and having to work with different crew every time you fly.

So, whilst you are watching these videos, do have a good think about whether this is the job for you.
You are asked to answer a question after each video and you are given feedback from your answer.
Read this feedback carefully and take notes of what it says as you may find it comes in useful later in the application process.

So, then the application process begins!

British Airways Qualifying questions

You are asked to answer a range of qualifying questions.

These are the BASIC requirements that British Airways are looking for, so if you are unable to meet these requirements, then the airline will not be able to take your application any further.
You can see some of their qualifying questions below:

British Airways Cabin Crew Interview Questions
Some more British Airways Interview Questions

ONLY if you meet these basic criteria will you be able to move on to the next stage of the process.
Please DON’T lie as all of these requirements will be checked and verified before you are offered a contract of employment.

These requirements are quite detailed, so read them through carefully and do not proceed with your application until you know that you meet them all.

And, if you can’t for example, swim?

Then don’t apply at this time and go and learn to swim!

Remember, if you are unsuccessful with your application, you have to wait 6 months to apply again, so why not prepare well and pass first time instead?

Anyway, once you have answered all of these basic requirement questions, it’s time to create an account on their careers site:

British Airways Careers Portal
British Airways Careers Site

You will then be asked to upload your CV.

A perfect British Airways CV

A perfect British Airways CV

Now, I have written many a blog about CVs and you can access them here, but all I will say is that once you have uploaded your CV, there’s not much more to this stage of the application process.

So, they are deciding to invite you on to the next stage of the application process based ONLY on your CV.

So, your CV has GOT TO BE GOOD

In fact, I’d go one step further and say that your CV has to be FANTASTIC!

You really can’t afford to get this stage wrong, because if you do, that’s it for you and you will have to wait another 6 months before you can even try again!

So, don’t upload a bog-standard CV- this simply isn’t good enough.

98% of applicants who apply to become British Airways cabin crew are rejected.

And, the MOST COMMON REASON IS THEIR CV IS RUBBISH!

I see this all of the time and it drives me mad!

Really good candidates with amazing work experience and who would make really good cabin crew, but are let down by using a terrible CV.

It’s simply not enough to use a CV you wrote in school or college.

Your CV has to be absolutely tailored to the job.

And, if it’s not?

Then it will be rejected

Simple as that!

I run a FREE Facebook group called the Departure Lounge (and if you’re not in there you’d be mad not to join, as there are loads of current cabin crew- including BA- in there who would love to help with your cabin crew journey) and some of the posts in there make me laugh (or scream depending on my mood!)

There are SO MANY posts in there asking what colour scarf to wear to the assessment day or if their shoes are too pointy, of if they should wear red or pink lipstick on the day?

Reality check here guys!

#realitycheck

The simple fact is that if your CV is no good, you won’t even make it to the assessment day so all of your worries about lipstick or shoes or make-up are completely pointless!

Focus on what’s important and here, the most important thing is your CV.

So, as I said, I have written a lot about CV’s and I recommend you check it all out, but if there was only ONE piece of advice I could give you, it would be to make sure your CV is stuffed full of keywords.

Using British Airways Keywords

What are keywords?

Simple- they are the skills and characteristics that British Airways are looking for,

And, do you know what’s so amazing about keywords?

British Airways actually GIVE THEM TO YOU!

Say, what?

Yep, British Airways actually tell you their keywords.

Isn’t that incredibly kind of them?

Yes, indeed it is!

So, where are these keywords?

Well, they are found in the job specification.

So, anyway, we uploaded Stephanie’s CV and sent it off.

What happens next?

Well, we sent off Stephanie’s CV and got this email one hour later…

Woo hoo- Stephanie had got through the first stage of the application process.
Go Stephanie!

Remember, this is the stage of the application process that THE VAST MAJORITY OF CANDIDATES FAIL AT.

So, this is the stage you MUST FOCUS ON.

Don’t let yourself become distracted with lipstick colours, skirt length and shoe height.

FOCUS ONLY ON YOUR CV

Because if you don’t get that correct, it’s game over!

The reality is that if you get through the first stage of the application process, you’ve actually got a much higher chance of becoming cabin crew.

The numbers get smaller and smaller as you move through the process, so conversely your chances of becoming cabin crew become higher and higher!

Research has shown that over 80% of applicants will not move on beyond the CV stage.

So, if 1,000 people apply, only 200 will move on to the testing stage.

Approximately 100 will then be invited to an Assessment Day.

And approximately 20 of them will be offered a position as cabin crew.

Why People Fail at the British Airways CV Stage

So, if you’re any good at arithmetic, you’ll quickly realise that 800 people (out of 1,000!) will FAIL at the CV stage.

Yep, that’s 80% of applications will not even make it past this stage.

AND ALL BECAUSE THEIR CV IS RUBBISH!

So, this gives you an amazing opportunity!

Why?

Well because you now know the importance of having a brilliant cabin crew CV.

I’ve also given you all the keywords British Airways are looking for.

So, you’ve no excuse now!

Go and get working on that AMAZING British Airways CV.

Written by Pauline Park · Categorized: Advice, British Airways, Recruitment · Tagged: Aviation, Become Cabin Crew, British Airways, British Airways Cabin Crew, British Airways Jobs, cabin crew jobs, Flight Attendant, Jobs As Cabin Crew, Qualifying Questions

How to breeze through your cabin crew video interview

I’ve got to appear on webcam ?

 

webcam

 

 I’m afraid you do!

If your cabin crew online application has been successful more and more airlines will want to take a final look at you before they invite you for the Assessment Day and they often do this by using a video interview. (gulp!)

The cabin crew video interview is all done online using a webcam.  Basically you’ll be asked a number of questions which you need to record yourself answering on the webcam and send to the airline.

The airline recruitment team will then review your performance and decide if they want top invite you to the Assessment Day.  This blog will show you how to get that invite!

Ok, so how does it all work?

What normally happens is that you are sent an email invitation from the airline.

Within that email is a link and if you click on this link you are taken to the video interview introduction page:

Cabin Crew Video Interview

The first thing you will need to do is log-in and create an account.

What if I forget my log-in details?

Please take a note of your log-in details  because if you have to contact the airline for a reminder they’re NOT going to be impressed!

Before the video interview begins, your Internet browser will be checked.

If there are any problems with the browser, you will be told.

Oh, I’m sure it will be fine!

Please don’t ignore this! If there is a problem then the airline WON’T be able to receive your video interview  so if they tell you there is an issue, make sure you get it sorted!

This screen normally includes a company video. It’s really important that you watch this as the airline can tell if you have or not!

When watching the video, take notes of the key points in the video and there is no harm in watching this video two or three times- it will make you look super keen!

Wait, what? There’s a closing date?

Yep, you will also find the closing date on this screen.

You WON’T be able to submit your video beyond this date, so don’t ignore it otherwise you’re waiting at least six months until you can apply again!

Also, there are a load of technical considerations to think about as well. So, if you log-in to do your video interview on the closing date and find out there is a problem with your webcam, then you’ve blown it!

Get started planning your video interview as soon as you recive the link to give yourself plenty of time to get it right!

This screen will tell you how many questions are in the interview and how long you have to complete  it.

Oh, it’s like being back in school!

exam

You’re right, it is!

And, just like in exams, plan your time wisely!

If you have 5 questions and 15 minutes, then you should spend NO MORE than 3 minutes on each question.

Don’t spend 10 minutes on the first question and then hardly any time on the others. Each question is EQUALLY important  so give them all an equal amount of time.

Oh, not KEYWORDS again?

‘Fraid so!

There is usually a section called “About this interview”.

It’s really important that you read this section.

Why?

Because it tells you what the airline is looking for and it’s stuffed FULL of KEYWORDS!

 You’ll see words such as customer experience, friendly, confident and team player.

If that’s what the airline are looking for, then make sure your answers include these words as well!

There is also a section on company information.

Again, they can tell if this section has been opened, so please read it and take notes.

Do I get a chance to see a demo.?

 Yip, often you will be given a chance to view a Demo. interview.

ALWAYS view this, particularly if you have never done a video interview before as it will show you what’s involved and the more you know about the process, the more confident you will be.

Phew! Is that it?

Nope, now your webcam, microphone and speakers will be tested!

The key thing to remember is to make sure you run all the tests as instructed – the better your computer is working  – the better you’ll look and sound.

Once all of the tests are run then you can begin the practice interview.

 

Cabin Crew Video Interview

 

So, I can just wear my pj’s right?

 

pjs

 

I’m afraid not!

The clue is in the word “interview”! Remember, this is the first time the airline have seen and heard you and you want to make this first impression as good as it can possibly be!

You should dress smartly. Remember how important grooming is to an airline, so you want to make sure you look the part.

Don’t make the mistake of only dressing smartly on your top half thinking that’s all the recruiter will see because if you move around during the interview or stand up at the end of the interview you could blow your great first impression as you stand there in your old scruffy jeans (or even worse, your pyjama bottoms!)

Ok, so we’re nearly good to go!

Next thing you should consider is the lighting in the room.  Make sure shadows are not being cast on your face.

Make sure you have a plain background behind you if at all possible as the cabin crew recruiters may be too busy checking out your family photos rather than listening to your well-thought out answers!

Anything else I need to think about?

Finally, and MOST importantly, make sure there are NO distractions!

If you interrup or stop the video interview YOU CANNOT RESTART IT!

So, once you begin, you only have ONE chance of completing it.

Therefore, make sure you will NOT be interrupted.

Tell your friends, family, flatmates or your granny that you are taking part in a video interview and they CANNOT disturb you!

Turn OFF all phones, disconnect the doorbell and if your dog is likely to bark, move him to a different room!

Ok, so now we’re good to go!

Can I practice first of all?

 You will be given the opportunity to try a couple of practice questions first of all, to give the chance to feel comfortable talking to your webcam, so make the most of this practice!

Then it’s time for the interview.

Oh, no!

You are normally given between 15 and 60 seconds to read the question before recording begins, so use it to read through the question a couple of times and then take a couple of deep breaths before you begin.

clock

Treat this video interview EXACTLY the same as you would any other job interview.

Take your time answering questions, speak slowly and clearly and keep your body language postive at all times.

Questions in the video interview are very much “typcial” cabin crew interview questions such as “why do you want to work for our airline?” or “ why do you think you would make a good cabin crew member?”

So, make sure you have prepared REALLY detailed answers for these questions beforehand.

Make good eye contact with the webcam (imagine it is the recruiter) and keep smiling throughout!

I really hope this blog has helped you and yo have any questions please post them in the comments section below and I’ll get back to you!

Cheers

Pauline  x

Pauline Park, Co- Founder & Director Mondrago My Travel Teacher
Pauline Park, Co- Founder & Director Mondrago My Travel TeacherCheers

 

 

Written by Pauline Park · Categorized: Advice, Emirates, Recruitment · Tagged: Airline, Become Cabin Crew, cabin crew jobs, Career Cabin Crew, Dream Job, Emirates, Flight Attendant, Interviewer Questions, Job Interview, Recruitment

Emirates Open Day 2018 – Great news, Emirates have now opened their new Career Portal :-)

**UPDATE June 2018.  Emirates have stopped using video interviews and are now back using open days.**

 

READ ALL ABOUT WHAT IS GOING ON AT EMIRATES AT MY LATEST BLOG POST HERE 

 

 

In this article I’m going to give you my top 12 tips for getting the most from this fabulous new resource.

Emirates Open Day 2017

You can access the portal by going to http://www.emiratesgroupcareers.com/

 

Tip 1 – Only ever apply for  jobs via this website.  There are a lot of unscrupulous websites that claim to recruit on behalf of Emirates but this is simply not true.  Emirates will only recruit cabin crew via the website http://www.emiratesgroupcareers.com/

 

Tip 2 – Don’t just jump into the site by clicking on the “Search and Apply” button.  Instead  you’ll see that there is a menu with three items along the top of the page .  Explore each of these because there is a huge amount you can learn about the Emirates Recruitment Process

 

Emirates Open Day 2017
From the top menu click on “Working With Us”

 

Tip 3 – Make sure you use the arrow at the bottom of the page to fully expand your view of the page (you don’t want to miss out on some really cool stuff).

 

Emirates Open Day 2017
Make sure you use the arrow at the bottom of the page to fully expand your view of the page

 

When you expand the Working With Us Section you’ll see some messages from key personnel throughout the organisation and this takes me directly to tip 4:

 

Tip 4 – Start your Emirates Dossier now! It can be an online file or a simple paper notebook, it doesn’t really matter, but what does matter is that you now start to learn about the key people in the company as well as the messages they are trying to communicate.  Imagine how impressive it would be if you could quote The Chairman during your 2 to 1 interview.

 

four
Tip 5 – Make up an information file and start to take a note of key people within Emirates

 

Tip 5 – Make sure you use the expand arrow in each of the relevant sections.  That way you won’t miss out on any of the information that is not all that obvious to find

 

Emirates Open Day 2017
Use the expand arrow to make sure that you can access all the information

 

Tip 6 – Towards the bottom of the “Working With Us” Page is an overview of other companies in the Emirates Group.  Put this in your Emirates Dossier for future reference – it could be useful at some point during the open day

Emirates Open Day 2017
You should try to learn a bit about other companies in the Emirates Group

 

Tip 7 – If you’ve not got one create a Twitter Account and follow Emirates. They tweet all the time and it’s a great source of information for your interview, there is nothing more impressive than somebody going to an assessment day who is really aware of what the company is about.

 

Emirates Open Day 2017
You should follow Emirates on Twitter

 

Tip 8 – Explore the website section called Dubai, Our Home.  It’s full of videos, information and other resources about what it’s like to live in Dubai. Don’t turn up for an assessment day unless you know what life in Dubai will be like.  If Emirates think you will suffer from “culture shock” and won’t be able to settle in Dubai then they won’t give you the job.

 

nine
You can access the Dubai, Our Home section from the top menu on the front page

 

 

Emirates Open Day 2017
The section of the website called Living in Dubai has an extensive menu that covers everything you need about moving there.

 

Tip 9 – Pay absolute attention to all of the resources about the recruitment process – especially those relating to personal appearance and grooming

 

eighteen

Use the Interactive Guide To Help You With Personal Grooming & Experience

 

Tip 10 – Make sure you learn the Training Journey, don’t turn up to an Assessment Day without a clear picture of what will happen when you are selected

 

twenty
The website includes an overview of the Emirates Recruitment Process – you should learn this

 

Tip 11 – You should be aware the Emirates have now confirmed that THEY WILL BE USING VIDEO INTERVIEWS.  To keep up to date with the latest developments you should join the FREE Facebook Group called The Departure Lounge.  In this group you’ll be able to chat with current Emirates Crew as well as airline recruitment experts.

 

Emirates Video Interview 2017
Emirates have confirmed that they will now be using video interviews as part of their cabin crewrecruitment

 

Tip 12 – If you’ve any questions about the new Emirates recruitment process please ask them below and I’ll do my best to answer you directly

Speak soon

Pauline x

Pauline Park, Co- Founder & Director Mondrago My Travel Teacher
Pauline Park, Co- Founder & Director Mondrago My Travel Teacher

Written by Pauline Park · Categorized: Advice, Emirates, News, Recruitment, Uncategorized · Tagged: Airline, Amazing Jobs, Become Cabin Crew, cabin crew jobs, Cabin Crew Training, Dubai, Emirates, emirates cabin crew open day, Emirates Careers, Emirates Flight Attendant, Emirates Group, Emirates Open Day 2017, Emirates open days, emirates stewardess, Flight Attendant, The Emirates Group

This CV Got Me An Interview For EVERY Cabin Crew Job I Applied For

Over 90% of CVs sent to airlines end up in the bin!

Cabin Crew Jobs
Follow the 5 step plan below and make sure your CV is not binned!

My name is Pauline Park and I’ve been teaching Travel and Tourism for more than 20 years.  In that time, I have helped 1000’s of students get their dream job and now I’d like to help you.  To fully understand the cabin crew application process I applied to loads of airlines and was invited to interview to every single one.

In this blog I’m going to tell you the exact five steps I used to create a CV that got me an interview with every airline I applied to.

Step 1 – Avoid the biggest Cabin Crew CV mistake you can make

Step 2 – Use Pinterest to make your Cabin Crew CV irresistible to airlines

Step 3 – Bin the CVs you can NEVER use if you want a cabin crew job

Step 4 – Match your Cabin Crew CV to what the airline wants EVERY SINGLE TIME

Step 5 – Use My Cabin Crew CV layout that got me an interview with every single airline I applied to

Step 1 – Avoid the biggest Cabin Crew CV mistake you can make

I have lost count of the number of generic CVs I have read and honestly, it’s one big giant BORE! Nothing will make me switch off quicker than a bog standard CV that has obviously been written with no thought whatsoever to the job they are applying for.  Now, put yourself in your recruiters shoes.

Surely you’d want people who were passionate about wanting to work for your particular airline. Instead, I am constantly bombared with CVs which have a personal statement along these lines…

“My objective is to be able to work in a position where I am able to utilise my skills and abilities effectively, learning and growing with the company in the process. My goal is to reach a position in a company where I am able to progress into positions of higher levels of responsibility”

Now, would you think this person had a DRIVING PASSION for being cabin crew?

Nope, me neither!

Let’s talk about passion for a wee minute (and no, not the type of passion you are probably currently imagining!) I’m talking about a passion for becoming cabin crew!

So, so many of you talk to me of cabin crew being your dream job- and I don’t doubt it is! However, I cannot think of one CV I have read that demonstrates this desire.

This isn’t just my opinion however. All of the cabin crew and travel industry recruiters I have spoken to lament this lack of passion as well.

So many CVs mention they love travelling away down at the bottom of the CV.

Who is going to read away down there? No-one!

So get that statement right up the top of your CV and then back it up with some examples.

cabin crew jobs

You spent 6 months backpacking around South-East Asia? You did a summer in Boston on the Camp America programme? You went Inter-railing around Europe? Then TELL the airline this! This is infinitely more useful for them to know than that bland statement above.

Step 2 – Use Pinterest to make your Cabin Crew CV irresistible to airlines

I have written on the importance of creating an online profile before ( you can download my top 10 tips here). One thing this online profile can demonstrate SO BRILLIANTLY is your love and passion for travel.

You could have Pinterest boards set-up showing where you have travelled to as well as where you’ve dreamed of travelling.

Even more sneakily, you could set-up a few boards on your dream airline, so when they Google you online (and take it from me, they will!) they will be absolutely “wowed” by your love of their airline.

It’s so simple to do as well. All you need to do is add your personal profile url to your CV and then the airline have a perfectly curated version of you which demostrates so brilliantly your love of the travel and aviation industry.

To find out more about Pinterest boards and other cabin crew stuff I’ve written about take a look at my free tip sheets

Anyway, I digress!

Let’s go back to the topic in hand- the very bland and boring CV!

Step 3 – Bin the CVs you can NEVER use if you want a cabin crew job

You see, here’s the thing!

The VAST majority of candidates when asked to upload their CV (and ALL airlines ask for one), just upload their standard CV without giving a thought as to whether the CV is relevant to the job at all.

So, if you have a CV from school or college or university or, EVEN WORSE, a template from the Internet, I have some news for you and you probably aren’t going to like it!

IF YOU EVER WANT TO WORK AS CABIN CREW THEN YOU CAN’T USE THIS CV!

Wait, what?

Yep, you read it correctly.

If you really are serious about becoming cabin crew, then you CANNOT afford to use your standard CV.

Now, not to frighten you or anything, but consider these statistics…

When United Airlines opened their last recruitment drive, they got 75,000 applications (yep, you read that right!)

Of that 75,000 ONLY 800 were invited along to an Assessment Day.

Now, this may seem a lot but when you do the maths (as I have done for you!), then only 1.06% of candidates are invited for interview.

This means that 98.94% of applications are REJECTED and if we look at this in terms of numbers , then…

74,200 CVs were REJECTED!

Isn’t that incredible?

  • Figures from British Airways show that only 4% of applicants are invited to an Assessment Day and that 96% of CVs are binned!
  • Bloomberg has calculated that it is 4 times more difficult (in percentage terms) to get a job with Delta Airlines than to get into Harvard University!
Figures from British Airways show that only 4% of applicants are invited to an Assessment Day and that 96% of CVs are binned!
Figures from British Airways show that only 4% of applicants are invited to an Assessment Day and that 96% of CVs are binned!

A student I was recently helping went to an Open Day for Emirates Airlines in Manchester, UK. 600 people turned up at the Open Day, where they got the opportunity to hand over their CV. Of these 600, 30 were invited on to the Assessment Day, 8 got through to the final interview and 3 were offered a job- a success rate of 0.5%

I’m pleased to report my student was one of them and is currently in training in Dubai as we speak! As I said, I don’t tell you these figures to scare you (although they are pretty scary!)

I tell you them because getting a job as cabin crew is REALLY, REALLY DIFFICULT and it will NEVER HAPPEN unless you are prepared for some serious hard work.

So, is your bog-standard CV that you wrote whilst back in school really going to cut it?

Of course not!

And are you going to impress anyone with a CV template taken from the web?

No chance!

Again, put yourself in your recruiters shoes.

Whose CV would you choose?

Someone who has obviously spent the time crafting a CV SPECIFICALLY FOR THIS JOB or someone who has just uploaded a CV they last wrote three years ago?

Of course they would choose the CV that had been written for the job.

So, I DON’T WANT YOU TO USE YOUR CURRENT CV WHEN YOU APPLY TO BE CABIN CREW!

Now, having read so many BAD CVs I am tempted to tell you to put your current CV in the bin, bit you’ll be relieved to hear I don’t want you to do that!

I want you to keep your current CV BUT I don’t want you to send it to an airline.

Wait, what?

Nope, I don’t want this to be the CV you use, but I will allow you to keep it so you can transfer some information from it over on to your NEW CV (that’s nice of me, right!)

Yes, you read that correctly- I want you to write a NEW CV!

Step 4 – Match your Cabin Crew CV to what the airline wants EVERY SINGLE TIME

However, there are a few things I want you to do before we get to this stage.

Now, I know I’m asking a LOT here, but competition is stiff right?

Ok, so the STARTING POINT is the job specifiction.

The what?

Our starting point is finding out what the airline are looking for.

If you have an airline in mind, then head over there and find out what they are looking for in their cabin crew.

A good way to do this is enter the name of the airline you’d love to work with, the term cabin crew and job specification or person specification and let Mr (or Mrs) Google do all the hard work for you…

 

cabin crew jobs
Search for the person specification using Google

 

cabin crew jobs
Emirates are telling you what they want – your CV must PROVE that you have these skills and qualities

So, this is what I want you to do…

  1. Write down ALL of the skills the airline are looking for
  2. Match them to your OWN skills
  3. THE MOST IMPORTANT BIT! Write down examples of when you demonstrated these skills. It’s not enough to simply tell the airline you have the skills, you have to SHOW THEM as well.

Ok, so time for a wee recap of what we’ve learned so far…

  1. It’s REALLY, REALLY hard to get a job as cabin crew!
  2. The VAST MAJORITY of people will fail at the application stage
  3. If you send in your standard CV that you’ve always used, you are GUARANTEED TO FAIL
  4. The starting point is to find out what the airline are looking for, match them to the skills you have and then, give EXAMPLES of when you displayed these skills.

Now it’s time to get to the CV itself (phew!)

Research over the years has shown that recruiters don’t spend a lot of time reading your CV. When you think about the sheer number of CVs they get, it’s no great surprise is it?

It is reckoned that the average time spent reading a CV is 5-7 seconds (yep, that’s it!) If a recruiter likes what they’re reading then they’ll keep reading after the 7 seconds.

If not, your CV is in the bin! So, that is why it is SO, SO IMPORTANT to get all the good stuff right at the top of your CV!

I read a CV the other day that had the person’s name, address, email address, telephone numbers, gender AND mum and dad’s names (?) RIGHT AT THE TOP OF THEIR CV!

So, imagine you were a recruiter and that’s all you read in 7 seconds? Do you think they’d be keen to keep reading?

I would suggest NO!

Here’s something you can try for yourself…

Get someone to read your CV for 7 seconds and then get them to write down everything they can remember about you.

Is what they have written down EXACTLY the most important stuff you want an airline to know about you?

Yes? Then well done you!

No? The keep writing and re-writing until it is!

Now, I bet you’re thinking, come on- surely we don’t need to work this hard on your CV?

Well actually, you do!

Remember how hard it is EVEN to get to the Assessment Day!

You need to take this process REALLY SERIOUSLY AND BE PREPARED TO PUT THE WORK IN if you really want to be cabin crew. And, it all starts with your CV!
You need to take this process REALLY SERIOUSLY AND BE PREPARED TO PUT THE WORK IN if you really want to be cabin crew. And, it all starts with your CV!

Another thing I’ve noticed is that most CVs are WAY TOO LONG!

Make sure your CV is NEVER more than 2 pages as no-one wants to read any more than that!

Most of the CVs I read contain TONS of stuff that would be of no interest AT ALL to airline. So unless an airline needs to know about it- take it out!

Now you’re probably getting fed-up reading now, so last thing I want to mention is CONFIDENCE!

Many, many people often downplay their many strengths on their CV in case they come over as conceited or boastful.

Please don’t do that!

Remember, more than anything else, your CV is a sales document and the thing it’s selling is YOU!

You are fabulous and you are fantastic, so make sure your CV reflects this!

So, hopefully this blog has given you LOADS of ideas on how to improve your CV.

Step 5 – Use My CV layout that got me an interview with every single airline I applied to

To get the CV layout that got me an interview with every airline I applied to click the button below. But remember you’ll need to match it to the person specification for the airline you’re applying to – if you don’t do this you won’t get an interview.

Oh, before I forget- there’s one wee thing I want to mention before I go!

Because of the HUGE VOLUME of CVs they receive, some airlines are now using Applicant Tracking Systems (ATS) to read CVs.

The bad news for you is that these pesky computer systems are VERY specific in what they’re looking for and if they don’t find it, they’ll simply spit your CV out and it will NEVER be seen by a pair of human eyes

The good news though is that I know EXACTLY what these pesky ATS robots are looking for so I can outsmart them and I’ll tell YOU how in my next blog!

To get this blog sent directly to your email sign up below

Speak to you soon
Pauline x

Pauline Park

Pauline's signature

 

Written by Pauline Park · Categorized: Advice, Recruitment, Uncategorized · Tagged: Airline, Become Cabin Crew, British Airways Cabin Crew, cabin crew jobs, Cabin Crew Training, Cv Template, Cvs, Flight Attendant, Jobs As Cabin Crew, New Cv, Standard Cv

Emirates Careers: How to wow at the Emirates Open Day

Want an Emirates Career?

**UPDATE June 2018.  Emirates have stopped using video interviews and are now back using open days.**

 

READ ALL ABOUT WHAT IS GOING ON AT EMIRATES AT MY LATEST BLOG POST HERE 


Then read on and find out what you need to do on the Emirates cabin crew open day

Ok, so in my last post, we had a chat about how great it would be to work as Emirates cabin crew and all the many benefits there are on offer. In this post I want to give you more detail about the Emirates Open Day including;

  • Convincing Emirates Airlines you’re the person for them
  • The “Nitty-Gritty” of the Emirates Open Day
  • How Exactly Emirates Airlines Recruit
  • How the Emirates Airlines Screening Process Works
  • How To Find Out When Emirates Open Days Are Coming Up
  • How to Complete The Emirates Airlines Online Application
  • The Scary CV HandOver
  • What you MUST do at Every Stage of the Emirates Airline’s Recruitment Process

So, what is it- Emirates cabin crew or Emirates flight attendant?

Actually, before I go any further, someone reprimanded me recently me for using the term Emirates cabin crew and NOT Emirates flight attendant.Hands up! I’m guilty as I’m from the UK so we use the term Emirates cabin crew, but I’ll try my hardest to use the term Emirates flight attendant as well throughout this blog and a shout-out to all of you guys across the pond who would love to be an Emirates flight attendant!

How many people apply to Emirates Airlines each month??

We quickly realised that a LOT of people want to be Emirates cabin crew but it’s a really difficult job to secure. You only need to do a quick Google search of emirates group career or cabin crew interview questions to realise that they get over 15,000 applicants a month- gulp!
Say, what?!

Ok, I really need help so I can stand out at the Emirates Open Day

How on earth do you compete with that? Well, that’s where I come in! I’m going to give you lots of advice on how to turn this dream into reality. Now, you might be thinking- who on earth is she to be giving advice? Quite right! After all, why waste your precious time reading a blog written someone who has no idea of what they are talking about? So, why not check me out  and decide for yourself and I’ll meet you back here soon?

Happy? Then let’s keep going…

But how do I convince Emirates Airlines that I’m the person for them?

So, in my last post we looked at what Emirates cabin crew do and we realised that there are a number of key skills you need to display at ALL times throughout the Emirates recruitment process in order to prove to the recruiters that YOU are the person for them.A lot of the information I gave you last time was pretty general and you could, in fact, use it for any cabin crew interview you have coming up.

Emirates Careers Cabin Crew Open Day
There are things you can do to stand out at the open day

I’ve looked all over the web and the information on the Emirates Open Day just isn’t specific enough

You’re right. There is a TON of stuff out there on the web, that whilst really good, simply isn’t specific enough to be of much help to you.So, you may find yourself going to cabin crew forums where you will encounter THOUSANDS of people looking for advice but not really that many people offering it. And the information they are offering is too general and not detailed enough to be of much use to you.

I really need to know the nitty-gritty of what happens at the Emirates Open Day

I’m with you there! I bet you already know that you should wear “smart, business attire” (what is that by the way?) to the Emirates Open Day and you should match your CV to the job specification blah blah blah but you need the nitty-gritty right? You need to know exactly what happens at the Emirate open days and what’s involved in the WHOLE process of becoming Emirates cabin crew (and, of course, an Emirates flight attendant- see I haven’t forgotten!)

So, how exactly do Emirates Airlines Recruit?

I am asked all the time about how the Emirates interview process works, so I am going to tell you in great detail EXACTLY what’s involved, why Emirates Airlines include it in the process and what they are looking for at each stage. So, let’s look at how the specific process for Emirates Airlines works.
Before I begin though, I should just point out that the order of events may change slightly depending on where your Open Day is, the number of attendees at the Open Day and it may take place over one day or several days.

A screening process? Sounds quite scary, tell me more…

The screening process, regardless of length, consists of the following elements:

  • Online application. I think that even if you are attending an Emirates Open Day that’s available to anyone walking in off the street, it’s best to fill in the online application before the event.
  • Attend an Emirates Open Day event. This event varies depending on the country you are in. Sometimes it’s open to people walking in off the street, other times you may have to register in advance to attend.
Emirates Airlines Screening Process
The screening process doesn’t need to be scary!

How can I find out when Emirates Airlines Open Days are coming up?

Keep up-to-date with Emirates Open Days by using this page here

You can also follow Emirates Airlines on LinkedIn where you will be able to see all their vacancies as well

When you have a look at their Open Day page you can see you can that they offer either Open Days (where anyone can turn up) or Invitation Only days.

How can I get myself invited to one of these Emirates Open Days?

Only those who have been invited can attend one of these days. So, how can you be invited? You can be invited along by completing their online application. Those successfully completing their online application will be sent an appointment to attend one of these days. Those who have not been successful in their application will NOT be given an invitation.

And how do I complete their online application?

How do you apply to become Emirates cabin crew (and ahem, Emirates flight attendants)? This is where it all begins! Go to the link below..

http://www.emiratesgroupcareers.com/english/careers_overview/cabin_crew/cabincrewassessmentdays

..and click on APPLY NOW

Oh no, I’m rubbish at online application forms. I have no idea what Emirates Airlines are looking for!

Don’t fall at the first hurdle.  You can join my free private Facebook group called Project- Get Hired where we have current Emirates Airlines cabin crew who are happy to answer questions and give you advice.  I’m also in the group daily helping people and would be more than happy to answer any questions about your online application,

Wait, what? A punctuality test?!

So, let’s get back to the Open Day event. A wee word of warning- these Emirates Open Days are also set-up as punctuality tests, so if you’re not in the room you should be by the published start time, you’re out for good! Give yourself TONS of time to get there and be friendly to EVERYONE you meet.

Emirates Flight Attendant
Be friendly to EVERYONE you meet

Why do I need to demonstrate great listening skills?

When you check-in for the Emirates Open Day you will be give a sticker which you will be expected to wear for the ENTIRE event, so please don’t take it off as it doesn’t match your lipstick as this will simply show you up as someone who can’t take instruction well (which is SO important when working as cabin crew!).  The number on this sticker is how you will be identified throughout the process, so make sure you listen out for it. Don’t let the Emirates recruiters shout out “No.24” repeatedly, to then look down and realise you are number 24- you won’t look good! So make sure you know your number and you listen out for it.

Again, remember, to be Emirates cabin crew (or an Emirates flight attendant!) you will need to be good at listening to your passenger’s requests, so you need to show the recruiters that you are a great listener by listening intently to everything being said during the day.

What does the Emirates Airline representative talk about?

Once everyone has arrived and been given a sticker, you will watch a promotional video about Emirates Airlines and life as a member of Emirates cabin crew.
A representative from the airline will then give you a talk about what it’s like to be cabin crew with Emirates Airlines and life in Dubai. The representative will talk about things such as the Emirates flight attendant salary and what life is like when you fly emirates.You will then be asked if anyone has any questions

Oh no, I’ve heard the CV handover is really scary and it’s like walking a catwalk?

Following any questions from applicants, the first major screening event occurs- the CV handover. Several tables will be set-up at the head of the room and you will need to submit your CV to the appropriate location you have been issued. Again, this is where listening is important!
I’m going to be posting a blog soon that covers this CV handover in a lot more detail, so you should sign-up below so we can tell you when it’s out! (and I will reveal whether it is like a catwalk or not!)

What, that’s it? The Emirates Open day is over?

There will usually then be a break for lunch and only those applicants that have passed the CV handover will return for the rest of the day.  It’s really worth noting that you will have very limited to NO interaction with your Emirates recruiters before this stage, so the entire screening event is based on your CV and your personal presentation so remember- FIRST IMPRESSIONS COUNT!

And then they make even more people leave the Emirates Open Day? Seriously?!

The first group exercise takes place. Applicants are split into groups of approximately 20-25. Following this event,you will be informed whether you will continue with the process.
You will then participate in another group activity, this time in groups of around 8-10. This time, you will be given a more complex scenario and after this group activity you will be informed who will be continuing.You will then be given an English comprehension test followed by an Aptitude test. Only those who have passed these two tests will be invited to continue.You will then be given a one-to-one or two-to-one interview with a member of the recruiting team

How long will it be before I hear I have been successful?

There will then be a tense time whilst you wait to hear if you have been successful! The minimum waiting time seems to be 14 days and from my experience, it’s not unheard of to wait up to 6 weeks!But I’m sure the wait will be worth it when you get that “Golden Call”!

Emirates Flight Attendant Uniform
It could take up to 6 weeks to receive your golden call

A gate? What’s that got to do with Emirates?

Remember, this is a general summary of the whole process. You should try and look at each stage in the process as a gate you have to pass through. So, in order to get your dream job as Emirates cabin crew (or as an Emirates flight attendant) you have to pass through all the gates along the way! Unfortunately, if you don’t do too well in any one stage, you will not be allowed to pass through the gate, even though you had been doing really well up until that point. You have to be outstanding at EVERY stage in the Emirates Open day process and that’s why it’s so important to be prepared.

What do you mean- Emirates Airlines has nothing invested in me?

This may sound a bit mean, but Emirates Airlines has absolutely NOTHING invested in you. There will be literally HUNDREDS of people standing in line behind you trying to get this job, and if you fail to impress then they may well do, so you’re going to have to put the work in.

So, what’s really important at EVERY stage of the process?

Attention to detail is REALLY important at EVERY stage of this process.If your Emirates Airlines recruiter sees ONE thing, yep, just ONE thing, about you that they don’t like, then they will just move on to the next applicant.Now this may sound discouraging, but please remember that the VAST MAJORITY of people will turn up completely unprepared. They don’t understand how competitive the process is.

Is the Emirates Open Day really as competitive as you’re making out?

It absolutely is. But here’s the thing…
…others don’t understand why it is SO important to have completed the online application correctly and indeed, loads of them won’t even have completed it!
They will show up thinking they can improvise, planning just to wing it and the job with Emirates Airlines will be theirs. However, they won’t be dressed right, won’t behave right and they won’t present themselves well at the Emirates Open Day and that is why the majority of applicants FAIL. But, here’s where you have an advantage…You, however, understand the importance of EVERY SMALL DETAIL of the process and you will stand out for all the RIGHT reasons.

Phew, aren’t you glad you’re reading this blog?

Yeah, but I could be doing with a bit more detail about the different stages of the Emirates Open Day

You’ve got it! My next few blogs are going to go into a LOT more depth about the Emirates Open Day So, sign-up below to make sure you don’t miss out on them!

Let’s fly Emirates!

Please don’t be disheartened though! The process is diffcult, I’m not going to lie, but if you’re prepared to put in the work and effort, then before you know it, you’ll be pinning on your wings and taking to the skies as Emirates cabin crew (or, yep, you’ve guessed it!), an Emirates flight attendant! Let’s fly Emirates!

What frightens you most about the Emirates Open Day process?

Before you go, please tell me below what most frightens you most about the Emirates open day process and I’ll do my very best to cover these fears in my subsequent blogs!
See you soon and remember,

#believeinyourself

Take care

Pauline x

Pauline Park

 

 

 

 

P.S.  My FREE private Facebook group currently has Emirates Cabin Crew – why not join to ask them what it’s really like?

Join my FREE private Facebook Group

Also please feel free to check-out some other presentations I’ve done about landing your dream Emirates Cabin Crew Job 

Get a job as Emirates cabin crew from Pauline Park

Emirates cabin crew from Pauline Park

Sign up and I’ll send you my FREE 19 page CV Guide which includes the CV I used to get an invite to the Emirates Assessment Day

 

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Written by Pauline Park · Categorized: Advice, Emirates, Recruitment · Tagged: Career Cabin Crew, Dubai International Airport, Emirates, Emirates Airlines Cabin Crew, emirates airlines career, Emirates Cabin Crew Jobs, emirates cabin crew open day, Emirates Careers, Emirates Flight Attendant, Emirates Flight Attendant Salary, Emirates Group, emirates group career, Emirates open day, Emirates open days, emirates stewardess, Flight Attendant, Fly emirates, Fly emirates jobs, Recruitment Processing, The Emirates Group

The 5 things Emirates Airlines Recruiters look for on the Open Day

**UPDATE June 2018.  Emirates have stopped using video interviews and are now back using open days.**

READ ALL ABOUT WHAT IS GOING ON AT EMIRATES AT MY LATEST BLOG POST HERE 


There is one simple reason why I have written this blog for you – my frustration at watching really good candidates not being able to get their dream job because of the most basic mistakes at the Emirates Open Day.

Reading this blog and sticking to all of the rules you find it in will put you ahead of the competition- way ahead!

So, let’s begin…

Would you like a career that flies you to major cities all over world?

And, when you arrive, you have a room waiting for you in a five star hotel AND you’re given local currency to do some serious spending!

This same career pays for your living accommodation, bills and takes you to and from work! All whilst you are living in one of the most exciting cities in the world full of beaches, shopping, resturants, bars and so much more!

Add to this free medical insurance, thirty days paid holidays, free leave tickets so you can jet off somewhere exotic on your hols, end of service bonus- oh, I could go on and on!

Now I know this sounds like something from a celebrity gossip magazine, but believe it or not, this is reality for Emirates cabin crew!

Emirates Recruitment Open Day
Emirates is an expanding airline and constantly on the look-out for new crew

Everything I have just mentioned is part of the benefits package for all new crew and the great news is that Emirates, as a rapidly expanding airline, are always on the look-out for new members of cabin crew which is great news for you.

Life as crew is FANTASTIC and the opportunities it will provide you with are incredible. One of my ex-students, Kirsty, is now living the high-life out in Dubai and she has very kindly agreed to give you a peek at her incredible life- I warn you now, you will be jealous!

Kirsty now travel the world with Emirates
Kirsty now travels the world with Emirates

However, here’s the thing to be aware of about fantastic jobs- EVERYONE wants one

Emirates knows that. These cabin crew jobs are VERY competitive and there is NO shortage of applicants

I’m sorry to say that the VAST majority of applicants that turn up at Emirates Open Days are not successful.


Sign up and I’ll send you my FREE 19 page CV Guide which includes the CV I used to get an invite to the Emirates Assessment Day

 

Sign up for FREE


Typcially, of 100 people who apply to become cabin crew with Emirates, only 2 or 3 will be successful.

Yep, you read that right- of those who turn up at the Open Day, only 2-3% will be successful.

You’re probably sitting there thinking “Well, what’s the point? Those odds are rubbish!”

But, do you know the mad thing?

The VAST, VAST majority of people are turning up for these Open Days completely unprepared, which is GREAT news for you!

Why great news? Well, if you follow the advice I’m going to give you in this (and subsequent blogs) then you will be totally prepared and know EXACTLY what the recruiters are looking for. So, you’ll be well ahead of the other 97 candidates who just haven’t bothered!

Do you really think that Emirates is going to give such an amazing job to people who just turn up at Open Days without having prepared?

Of course they’re not, so that’s why you’re going to be at such an advantage. Is this unfair? Of course it is, but hey, if you’re prepared to put in the work then you should be rewarded for it shouldn’t you?

Now, I’m not going to lie. Getting a job with Emirates is going to be a LOT of hard work, but I’m sure you’ll agree that all of the work you’re going to have to put in will be worth it in order to secure the “Golden Call” when Emirates call to offer you the job!

So, where to begin?

Well, it probably makes sense to have a think about the role of cabin crew with Emirates, as every answer you give at your Open Day and beyond should relate to the skills that Emirates are looking for.

The first thing you need to realise is that you are trying to become cabin crew for one of the world’s most PRESTIGIOUS airlines. So, the first step is having a clear understanding of what the job requires and what will be expected of you.

Emirates has built its reputation on uncompromising luxury, service and presentation to its passengers. Emirates will rely on you to provide the extremely high level of service its passengers are accustomed to.

Now you know now what the benefits the job brings, so you have to understand that with those benefits come strict standards and VERY high expectations from its employees.

You are THE face of customer service and so you are the most important part of the airline. Remember , passengers are paying a premium for flying with Emirates and when they consider their experience, who will they remember?

It won’t be the pilot, sitting up front, flying the plane and making the odd passenger announcement. It won’t be the guy who checked you in, took your boarding pass and wished you a pleasant flight. Nor will it be the baggage handler who made sure your bag made it to the flight on-time.

No, passengers will remember YOU and your fellow cabin crew members and the service you offered them on-board.

Emirates Cabin Crew working with children
Passengers will remember YOU and your fellow cabin crew members and the service you offered them on-board.

Studies show that the single biggest negative memory passengers retain from a flight is an unfriendly experience with cabin crew. Passengers will forget about long delays, bad food and cramped seats but will NEVER forget bad service.

You will be expected to provide OUTSTANDING customer service on long flights all around the world. It won’t matter what time of day it is, how long you have been on your feet or whether you’ve now been awake for more than 24 hours- if a passenger in 23C wants some champagne then you have to serve it to them with a SMILE on your face.


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You will also have to deal with some difficult situations on-board. A drunk passenger in 12A has just been sick all over the baby sitting in the passenger’s lap next to him? Well, you’ll have to deal with this situation, calm everyone down and then- to add insult to injury- clear up the vomit! It really isn’t a job for the faint-hearted (particularly when you have to clear up vomit with a smile on your face!)

You will also be trained for any emergency you encounter on-board, so you must be able to remain calm and composed at all time. In an emergency situation, your passengers will look to you for guidance and you must be able to provide it.

So, why am I telling you all of this?

Well, these are some of the qualities that Emirates recruiters are looking for, so you MUST be able to convince them that you are capable of this and SO MUCH MORE.

The very specific qualities Emirates are looking for are:

  • Professional
  • Empathetic
  • Progressive
  • Visionary
  • Cosmopolitan

So, you need to ensure that everything you say and do during your Open Day must reinforce these qualities and prove to the recruiters that you have them in abundance.

 

I am asked all the time about how the Emirates interview process works, so in my next blog  I am going to tell you in great detail EXACTLY what’s involved.

Want to know more?

If you haven’t already joined The Departure Lounge then you might miss out on my next blog but you are definitely  missing out on loads of free resources including our new Facebook group where you can ask our team of experts anything you want about getting a job.  Click  below to join The Departure Lounge for free.

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If you’ve already joined The Departure Lounge then I hope you are learning stuff that will be useful when it comes to your cabin crew interview and I’d love to hear how you are getting on.  Please email me pauline@mondrago.org

 Speak to you soon.

Pauline x

Pauline Park

 

 

 

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Written by Pauline Park · Categorized: Advice · Tagged: Amazing Jobs, Become Cabin Crew, cabin crew jobs, Cabin Crew Work, Crew Job, Dream Job, Emirates, Fantastic Jobs, Flight Attendant, Kirsty, The Emirates Group

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