Robot Archives - Mondrago My Travel Teacher

UPDATE June 2018. Emirates have stopped using video interviews and are now back using open days.

READ ALL ABOUT WHAT IS GOING ON AT EMIRATES AT MY LATEST BLOG POST HERE

Hello and welcome to this post on the Emirates Application Process.

Ok, so first up where do you apply?

You can apply via Emirates careers’ page:

http://www.emiratesgroupcareers.com/

Once there, you look for cabin crew positions:

You click on this job and the application page opens. When it does so, you need to click on apply:

You are then taken to the page below where you have to agree with their privacy statement…

If you accept, then you are taken to their home page where you have to create an account. To do so, you would click on new user

Then you have to complete some details to create an account…

Please keep these details safe as these are your log-in details so you will need them to keep an eye on the progress of your application!

So, it’s time to start applying!

First up, you need to include some personal details and then they are then looking for some more information about you including your gender, height and weight.

Next, they want to know what languages you speak. You will be asked for your primary (or native) language. You will then be asked to tell them what other languages you can read, write and speak.

Next up they want to know about your work experience. Now here’s a tip for you. You know how I am completely obsessed with keywords? Well, I am going to mention them again!

All of Emirates application is now online and everything is automated. This means that no-one will look at your online application. Everything will be run through a computer program and ONLY those applications that pass this will be seen by a recruiter.

And what is this computer program (or as I like to think of them, Emirates robots!) looking for?

In fact, before I go any further, may I introduce you to Emmy, the Emirates robot?

Emmy is a good friend of mine and she’s been VERY helpful at letting me know EXACTLY what her and her robot friends are looking for during your application.
They are looking for keywords so give them lots and lots and they will fall in love with you!

But what does this have to do with your work experience section?

Well, simple really.

This section will also be “searched” by these robots, so you want to fill it with keywords as well.

So, some advice for you.

At this stage, I would save my application as a draft and log-out.

I would then spend some time drafting your roles and responsibilities in your current and previous jobs and make sure they are full of keywords.

The old advice used to be to keep everything as brief as possible and summarise as much as you could so the recruiter could scan it quickly.

However, modern technology has turned this on its head a bit.

Because these programs (or Emirates robots) are such fast readers and are able to extract incredible amounts of information really, really quickly, you can actually write as much as you want. In fact, it may be the case that the more you write the better as they love to read!

However, I would caution you not to write too much!

If your application makes it past these Emirates robots, it will be assessed by a human recruiter and they WON’T to read pages and pages of your work experience.

So, try to have a happy medium!

And a good way to do this is to not write pages and pages but make sure that what you do write is FULL of keywords!

That way, both the Emirates robot and the human recruiter will be pleased with you!

Ok, next section is your education. Be careful not to add too much to this section. Whilst Emirates do want to know what qualifications you have, you don’t need to go over-board and mention EVERY qualification you have ever received!

The next section is for certificates. Again, ONLY mention those that are specific to the role of cabin crew OR if Emirates have SPECIFICALLY asked for them.

Ok, the next section is INCREDIBLY IMPORTANT!

Here you get to upload your documents!

Now, as you can see, there are some MANDATORY documents.

Now, this means that if you apply and you DON’T upload them, then you look like you can’t follow instructions.

And, what do cabin crew have to always do?

Yep, follow instructions!

So, if you don’t upload the mandatory documents, then these robots will realise and put your whole application in the bin!

Which is the LAST thing we want to happen!

They can be total devils these Emirates robots can’t they?

So, make sure you upload ALL of the mandatory documents or they will NOT be happy!

And, we’re nearly there now…

Emirates have got job specific questions for you and once you have answered these it’s on to the video interview.

Please make sure you are really well-prepared for this stage. It would be a nightmare to get this far and blow it now!

So, once you are good to go, log-in to your account and dazzle them with your amazing video interview.

Once you have completed your video interview, you submit your application and that’s you finished- phew!

What a lot of work!

You should be REALLY proud of yourself for getting this far.

Emirates will then send you a confirmation email which is really your receipt for your application.

All you can do now is sit back, cross your fingers and wait!

Good luck ?

And remember to keep these Emirates robots happy…

You may already have applied for a few cabin crew jobs and felt crushed that the recruitment team for the airline read through your whole CV and concluded that you weren’t suitable for the job.

However, has anyone even LOOKED at your CV?

Because here’s the thing- chances may be that NO HUMAN HAS EVEN LAID EYES ON YOUR CV!

The truth? Your CV may well have been binned by a CV reading robot called an Applicant Tracking System (ATS)

You’re kidding me right? A robot?

Airlines receive THOUSANDS of applications for cabin crew each month.

So, many airlines are now using Application Tracking Systems (ATS) which is CV- reading software which allow airlines to automate, streamline and manage their recruitment process.

When you’re receiving 30,000 CVs per month, as Emirates do, it’s all about SPEED!

So, how easy is it to get past this robot?

The short answer- not easy at all!

In fact, research shows that these pesky robots reject 75% of ALL CV’s

So I’ve only got a 25% chance of getting my CV through an ATS?

You have indeed! ONLY 1 in 4 CVs sent to an airline ever will reach a pair of human eyes!

So, why not follow our 4 easy steps to making sure your CV gets past these pesky robots?

Ok, tell me more…

Step One -Keywords

For every job, there are always keywords associated with it and cabin crew is NO exception

An ATS will be looking for these keywords throughout your CV and these will be the same keywords the recruitment team has programmed an ATS to pick up

Yeah, that’s all well and good but where will I find these keywords?

The job description of course….

Check out the job description below for British Airways cabin crew

Essential Qualities

“You are passionate about delivering service excellence every time

You are able to confidently deal with challenging and difficult circumstances and remain resilient throughout

You are an effective communicator and you are able to deliver difficult messages with confidence

You understand the need to follow rules however you are able to be flexible depending on the situational needs

You are able to learn new information easily and quickly apply it correctly

You always demonstrate a positive ‘can do’ attitude”

So, if we are thinking about keywords, these would all be good for starters:

Resilient
Confident
Good communicator
Flexible
Positive

Oh, that’s really helpful, thanks…

And, here’s a wee tip for you…

Find FIVE other cabin crew job postings with different airlines. Check for keywords in these jobs too. If you find different keywords in these postings, add these to your CV too!

Here is the Cabin Crew Skills List from Thomson Airways to get you going. As you can see, there are LOADS on here…

So make sure you have ALL of the keywords airlines are looking for sprinkled liberally throughout your CV! The more the merrier- the ATS robots will love you for it!

Anything else I should know about?

Step Two – Be careful of formatting

Don’t send your CV as a .pdf file

Applicant tracking systems lack a standard way to structure .pdf documents, so they are easily misread. They are becoming better at reading .pdf files but they can still misread important things when processing them, so better send your CV as a word document.

Also, stick to standard CV formatting in a normal font like Arial, Courier or Times New Roman. An ATS cannot read fancy font and will reject your CV just because you have confused it!

ONLY include the usual sections of a CV- work experience, education, qualifications etc.

Applicant tracking systems can’t read graphics and they misread tables. Instead of reading left to right (as humans do), these systems read up and down so a table would be goobledygook to an ATS!

To make sure that applicant tracking systems read and import your work experience properly, always start it with your employer’s name, followed by your title, followed by the dates you held that title as Applicant Tracking Systems will look for company names first and we don’t want to confuse the robot do we?

Ok, got it- does spelling and grammar matter? I mean, it’s not as if a robot can read right? Wrong!

Step Three – Make sure there are NO spelling mistakes

Now, I know I have said this (MANY) times before, but spelling mistakes really are the DEATH of your CV!

Whilst a human can try and work out what you’re trying to say (before binning your CV in disgust!), an ATS will reject your CV IMMEDIATELY as it simply has NO idea of what you are trying to say! So, whilst it can’t read the way you and I can, it can still identify spelling mistakes (in fact, far more easily than a human can!)

So, double, triple, quadruple your CV before you send it off because ONE SINGLE SPELLING MISTAKE AND YOUR CV IS IN THE BIN!

Ok, ok- so they can read (in their own peculiar way!) Anything else I NEED to know?

Step Four – Put the most important information at the TOP of your CV

Now, we know you know this already, but no harm in reminding you! Make sure your key information is at the top of your CV, so when your CV does make it past the robot and encounters a pair of human eyes, they will be able to see very quickly just what an amazing individual you are!

So, what does this robot actually do??

An airline’s ATS scans CV’s against the skills which have been entered by the airline.

Guess where these skills came from- yes, you got it- the keywords!

The airline may, for example, be looking for THIRTY SKILLS and the software produces a report which tells the airline how many of their required skills have been matched and also how many times this skill has been mentioned in the candidate’s CV

It will also tell the airline which skills they require are missing from the candidate’s CV. In addition, it can give an overall percentage of how well the candidate and the job “match” each other. All of this is done in literally seconds- what a clever robot!

Often airlines are looking for a “match” criteria of 90% or over. So, are you and your dream airline a match made in heaven?

Well, if you use the guide below we think you will be!

**UPDATE June 2018. Emirates have stopped using video interviews and are now back using open days.**